1. Acceptance of Terms
By utilizing our 5S Powered software solutions and services, you agree to these Terms of Service, backed by our 30 years of industry expertise.
2. Scope of Services
* Solutions: Delivery of licensed or custom software as per agreed specifications.
* Service: Professional installation and implementation within defined timelines.
* Support: Technical assistance and updates provided under the specific Service Level Agreement (SLA).
3. Intellectual Property
All software, code, and documentation remain the property of the organization. Users are granted a non-exclusive, non-transferable license for internal business operations only.
4. User Responsibilities
* Security: Maintaining confidentiality of login credentials and internal system access.
* Compliance: Ensuring software use aligns with local laws and industry regulations.
* Data Accuracy: Providing valid information required for system customization.
5. Payment & Renewals
* Fees for licenses, implementation, and support are due as per the signed proposal.
* Late payments may result in the suspension of Support and Service access.
6. Limitation of Liability
While we prioritize Success and Security, we are not liable for indirect or consequential losses, data loss due to client-side hardware failure, or unauthorized third-party breaches beyond our control.
7. Termination
Either party may terminate the agreement with prior written notice. Upon termination, software access may be revoked, and all outstanding dues must be settled.
8. Governing Law
These terms are governed by the laws of [Insert Jurisdiction/Country].
Would you like me to draft a Service Level Agreement (SLA) to define your specific support response times?